Needs From: Community Builders of Monterey County

Volunteer: LFC Board of Directors - Nonprofit Leadership Roles

Loaves, Fishes, and Computers                        Board of Directors                                      Nonprofit Leadership Opportunity

Loaves, Fishes, and Computers is currently looking for dedicated individuals to help us create lasting change for local low-income individuals, families, and volunteers in our community.
By joining our Board of Directors, you will play a vital leadership role helping to shape LFC’s vision, mission, and direction for years to come. With a small group of other devoted volunteers, you will participate in developing and implementing organizational policies, fundraising and donor development, financial oversight, and community engagement. During your first 2 years on our board, you will also have the chance to take the lead in one or more nonprofit committees with goals related to program development and delivery, outreach and organizational development, or financial oversight.
We currently have roles on LFC’s Board of Directors that are ideal for both newcomers and those with significant board experience. If you are interested, or know someone who would be interested, please email Steve@LoavesFishesComputers.org to start your board application today!

We are seeking board members who:
• Are passionate about our community, our work, and providing access to those who need it!
• Have the will and the time to devote to building and enriching the organization.
• Understand the role of a board member and participating on a board team – We can help with newcomers!
• Are willing to contribute their specific skills and expertise towards LFC’s success.

Some LFC Board of Directors key commitments and duties include:
• Providing pre-meeting review of LFC Board of Director meeting agendas and participating in monthly LFC BoD meetings — these are usually held on the 3rd Wednesday of the month, from 6:00 PM to 8:00 PM, at LFC Headquarters at 938 South Main St., Salinas.
• Participating in additional Board or Committee meetings as needed.
• Helping to establish policies and monitor legal compliance.
• Helping to raise funds for operations and additional staff.
• Building strong relationships with individuals, businesses, and other nonprofits in the community.
• Board Membership is a Two-Year initial term of commitment.

We are looking to develop capacity in all board skill areas and demographics, including:
• Social entrepreneurship, particularly engaging with our local communities.
• Finance and accounting, especially experience related to non-profit accounting.
• IT expertise, particularly with a background in education, human services or business.
• Experience in fundraising, marketing, and outreach, including community organizing.
• People of ALL backgrounds are encouraged to apply!

Agency: Loaves, Fishes, and Computers

Loaves, Fishes, and Computers                        Board of Directors                                      Nonprofit Leadership Opportunity

Loaves, Fishes, and Computers is currently looking for dedicated individuals to help us create lasting change for local low-income individuals, families, and volunteers in our community.
By joining our Board of Directors, you will play a vital leadership role helping to shape LFC’s vision, mission, and direction for years to come. With a small group of other devoted volunteers, you will participate in developing and implementing organizational policies, fundraising and donor development, financial oversight, and community engagement. During your first 2 years on our board, you will also have the chance to take the lead in one or more nonprofit committees with goals related to program development and delivery, outreach and organizational development, or financial oversight.
We currently have roles on LFC’s Board of Directors that are ideal for both newcomers and those with significant board experience. If you are interested, or know someone who would be interested, please email Steve@LoavesFishesComputers.org to start your board application today!

We are seeking board members who:
• Are passionate about our community, our work, and providing access to those who need it!
• Have the will and the time to devote to building and enriching the organization.
• Understand the role of a board member and participating on a board team – We can help with newcomers!
• Are willing to contribute their specific skills and expertise towards LFC’s success.

Some LFC Board of Directors key commitments and duties include:
• Providing pre-meeting review of LFC Board of Director meeting agendas and participating in monthly LFC BoD meetings — these are usually held on the 3rd Wednesday of the month, from 6:00 PM to 8:00 PM, at LFC Headquarters at 938 South Main St., Salinas.
• Participating in additional Board or Committee meetings as needed.
• Helping to establish policies and monitor legal compliance.
• Helping to raise funds for operations and additional staff.
• Building strong relationships with individuals, businesses, and other nonprofits in the community.
• Board Membership is a Two-Year initial term of commitment.

We are looking to develop capacity in all board skill areas and demographics, including:
• Social entrepreneurship, particularly engaging with our local communities.
• Finance and accounting, especially experience related to non-profit accounting.
• IT expertise, particularly with a background in education, human services or business.
• Experience in fundraising, marketing, and outreach, including community organizing.
• People of ALL backgrounds are encouraged to apply!

Agency: Loaves, Fishes, and Computers

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 93901

Allow Groups: No

Volunteer: Computer Refurbishing Technician

The Refurbishing Technician performs computer refurbishing for LFC. Duties include removing hard drives, building computers to set standards, install software, test computers, ensure documentation is recorded correctly, etc. Refurb Technician Volunteers will be trained by shadowing the Refurb Technician Lead.

Salary: N/A, this is a volunteer position.

Responsibilities:

Blow out donated computers (when applicable) Check components for wear Remove hardware from donated equipment ensuring it is stored in the proper location Following the computer build sheet, install the required equipment Must be able to identify a desktop/laptop by the type of chip or package sticker it has  and refurbish accordingly. Test all added components, install required drivers Image the computer, review and test functions before it is ready for Burn-In Complete the required documentation for each computer built Ensure all documents are properly adhered for each computer built. Work safely and with the safety of others in mind. Maintain a clean work space; vacuum, wipe down surfaces, empty trash cans as necessary.

 

Agency: Loaves, Fishes, and Computers

The Refurbishing Technician performs computer refurbishing for LFC. Duties include removing hard drives, building computers to set standards, install software, test computers, ensure documentation is recorded correctly, etc. Refurb Technician Volunteers will be trained by shadowing the Refurb Technician Lead.

Salary: N/A, this is a volunteer position.

Responsibilities:

Blow out donated computers (when applicable) Check components for wear Remove hardware from donated equipment ensuring it is stored in the proper location Following the computer build sheet, install the required equipment Must be able to identify a desktop/laptop by the type of chip or package sticker it has  and refurbish accordingly. Test all added components, install required drivers Image the computer, review and test functions before it is ready for Burn-In Complete the required documentation for each computer built Ensure all documents are properly adhered for each computer built. Work safely and with the safety of others in mind. Maintain a clean work space; vacuum, wipe down surfaces, empty trash cans as necessary.

 

Agency: Loaves, Fishes, and Computers

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 93901

Allow Groups: No

Volunteer: Front Desk Support

Front Desk with LFC!  First priority is sales and servicing the sales rack. Fills empty areas, turns on computers, takes old stickers off, clean screens, price labels, connected to internet, activated and updated.  Client support person, if lead admin is busy. Sells computers, helps with applications. Answers phones, checks voicemail and email. Records contacts with donors and clients as they walk in. Ensures that we have all of the forms we need (application eng/span, donation, return, etc...). Photocopies flyers for distribution. Some office experience is helpful but not required.

 

Agency: Loaves, Fishes, and Computers

Front Desk with LFC!  First priority is sales and servicing the sales rack. Fills empty areas, turns on computers, takes old stickers off, clean screens, price labels, connected to internet, activated and updated.  Client support person, if lead admin is busy. Sells computers, helps with applications. Answers phones, checks voicemail and email. Records contacts with donors and clients as they walk in. Ensures that we have all of the forms we need (application eng/span, donation, return, etc...). Photocopies flyers for distribution. Some office experience is helpful but not required.

 

Agency: Loaves, Fishes, and Computers

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 93901

Allow Groups: No

Volunteer: Volunteer Newsletter Writer

COMMITMENT: Produce monthly newsletter; Long-term availability preferred

ORGANIZATION: Loaves, Fishes & Computers, Inc. provides low-cost computers and technology assistance to in-need residents of Monterey, San Benito, and Santa Cruz Counties. By using donated equipment and training volunteers to refurbish affordable computer systems, we make complete computer systems available to low-income individuals, schools and non-profit organizations. Visit our website to learn more: LoavesFishesComputers.org

RESPONSIBILITIES: 
-Investigate success stories of our volunteers and clients
-Collect information from volunteers and clients in order to show LFC’s impact on the community
-Learn and manage our newsletter platform, MailChimp
-Promote the work we do with media outlets, schools, local businesses, and other non-profit organizations
-Attend events LFC is involved in to obtain first-hand information
-Stay up to date with LFC’s activities and achievements
-Publish newsletter monthly

QUALIFICATIONS:
-Excellent writing, editing, and proofreading skills
-Self-motivated
-Interpersonal skills
-Ability to follow deadlines
-Familiarity with MailChimp preferred but not necessary
-Previous writing experience preferred
-Enthusiasm!

BENEFITS
-Improve writing skills (training available)
-25% discount on computer sales and computer repairs after 30 days
-References after demonstrating commitment 
-Snacks (of course)

Please visit us at our office, call - (831) 393-9260 - or email (volunteer@loavesfishescomputers.org) if you are interested or have any questions.

Agency: Loaves, Fishes, and Computers

COMMITMENT: Produce monthly newsletter; Long-term availability preferred

ORGANIZATION: Loaves, Fishes & Computers, Inc. provides low-cost computers and technology assistance to in-need residents of Monterey, San Benito, and Santa Cruz Counties. By using donated equipment and training volunteers to refurbish affordable computer systems, we make complete computer systems available to low-income individuals, schools and non-profit organizations. Visit our website to learn more: LoavesFishesComputers.org

RESPONSIBILITIES: 
-Investigate success stories of our volunteers and clients
-Collect information from volunteers and clients in order to show LFC’s impact on the community
-Learn and manage our newsletter platform, MailChimp
-Promote the work we do with media outlets, schools, local businesses, and other non-profit organizations
-Attend events LFC is involved in to obtain first-hand information
-Stay up to date with LFC’s activities and achievements
-Publish newsletter monthly

QUALIFICATIONS:
-Excellent writing, editing, and proofreading skills
-Self-motivated
-Interpersonal skills
-Ability to follow deadlines
-Familiarity with MailChimp preferred but not necessary
-Previous writing experience preferred
-Enthusiasm!

BENEFITS
-Improve writing skills (training available)
-25% discount on computer sales and computer repairs after 30 days
-References after demonstrating commitment 
-Snacks (of course)

Please visit us at our office, call - (831) 393-9260 - or email (volunteer@loavesfishescomputers.org) if you are interested or have any questions.

Agency: Loaves, Fishes, and Computers

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 93901

Allow Groups: No

Volunteer: Burn-In Technician Support

The Burn-In/Quality Assurance Technician duties include quality check after a volunteer has completed a computer, updating the computer, adjusting the computer settings, downloading the appropriate programs, Reports to the Burn-In lead or the Volunteer Coordinator. Extensive software skills are a plus but not required, as well as Internet research abilities and strong communications skills.

Location: Salinas

Salary: N/A, this is a volunteer position.

Responsibilities:

Upon arrival check in with manager or lead on duty. Request your assignment. Print or request burn-in sheets for your station. Run newly refurbished computers through the LFC burn-in process. Write your first and last name on the burn-in sheets for any computers you assist on. Follow the steps listed on the burn-in sheet in order and initial as completed. Request COA’s, Certificate of Authenticity, as necessary. Ensure your station is clean by end of shift; vacuuming, wiping down surfaces. Perform other related duties as assigned.

Qualifications:

Must have a positive attitude & be friendly. Previous experience helpful, but not necessary.

Agency: Loaves, Fishes, and Computers

The Burn-In/Quality Assurance Technician duties include quality check after a volunteer has completed a computer, updating the computer, adjusting the computer settings, downloading the appropriate programs, Reports to the Burn-In lead or the Volunteer Coordinator. Extensive software skills are a plus but not required, as well as Internet research abilities and strong communications skills.

Location: Salinas

Salary: N/A, this is a volunteer position.

Responsibilities:

Upon arrival check in with manager or lead on duty. Request your assignment. Print or request burn-in sheets for your station. Run newly refurbished computers through the LFC burn-in process. Write your first and last name on the burn-in sheets for any computers you assist on. Follow the steps listed on the burn-in sheet in order and initial as completed. Request COA’s, Certificate of Authenticity, as necessary. Ensure your station is clean by end of shift; vacuuming, wiping down surfaces. Perform other related duties as assigned.

Qualifications:

Must have a positive attitude & be friendly. Previous experience helpful, but not necessary.

Agency: Loaves, Fishes, and Computers

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 93901

Allow Groups: No

Volunteer: Burn-in Lead

The Burn-In position guides  the Burn-In area and procedures for LFC. Duties include quality check after a volunteer has completed a computer, updating the computer, adjusting the computer settings, downloading the appropriate programs. Manage and train Burn-In volunteers. Reports to the Volunteer Coordinator, the Program Manager, and the Executive Director. Answers questions and delegates Burn-In tasks based on skill levels. Will complete higher level tasks as needed as well. Extensive software skills are a plus but not required, as well as Windows Operating System knowledge.

Location: Salinas

Salary: N/A, this is a volunteer position.

Responsibilities:

Upon arrival check in with manager or lead on duty. Request your assignment. Print or request burn-in sheets for your station. Run newly refurbished computers through the LFC burn-in process. Write your first and last name on the burn-in sheets for any computers you assist on. Follow the steps listed on the burn-in sheet in order and initial as completed. Check each computer for quality assurance before activating COA’S on it. Request COA’S: Provide COA’S to volunteers after quality assurance. Ensure your station is clean by end of shift; vacuuming, wiping down surfaces. Perform other related duties as assigned.

Qualifications:

Prior work experience in a non-profit organization a plus Commitment are required Excellent skills in the areas of organization, attention to detail, time management, ability to manage multiple tasks, define and set priorities and problem solve are required. Very strong ability to think ahead, take personal initiative, work both independently and as a team member, collaborate and coordinate with others Excellent writing and grammar skills and general communications abilities written and verbal are required Proficiency in Windows Operating Systems

Agency: Loaves, Fishes, and Computers

The Burn-In position guides  the Burn-In area and procedures for LFC. Duties include quality check after a volunteer has completed a computer, updating the computer, adjusting the computer settings, downloading the appropriate programs. Manage and train Burn-In volunteers. Reports to the Volunteer Coordinator, the Program Manager, and the Executive Director. Answers questions and delegates Burn-In tasks based on skill levels. Will complete higher level tasks as needed as well. Extensive software skills are a plus but not required, as well as Windows Operating System knowledge.

Location: Salinas

Salary: N/A, this is a volunteer position.

Responsibilities:

Upon arrival check in with manager or lead on duty. Request your assignment. Print or request burn-in sheets for your station. Run newly refurbished computers through the LFC burn-in process. Write your first and last name on the burn-in sheets for any computers you assist on. Follow the steps listed on the burn-in sheet in order and initial as completed. Check each computer for quality assurance before activating COA’S on it. Request COA’S: Provide COA’S to volunteers after quality assurance. Ensure your station is clean by end of shift; vacuuming, wiping down surfaces. Perform other related duties as assigned.

Qualifications:

Prior work experience in a non-profit organization a plus Commitment are required Excellent skills in the areas of organization, attention to detail, time management, ability to manage multiple tasks, define and set priorities and problem solve are required. Very strong ability to think ahead, take personal initiative, work both independently and as a team member, collaborate and coordinate with others Excellent writing and grammar skills and general communications abilities written and verbal are required Proficiency in Windows Operating Systems

Agency: Loaves, Fishes, and Computers

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 93901

Allow Groups: No

Volunteer: Ebay Seller

Position Description: The EBAY Seller will upload and sell items for LFC. Duties include creating a list of items to sell, uploading photos, choosing the appropriate price for each item, receiving payments and then shipping the item/s.
Extensive software skills are a plus but not required, as well as Internet research abilities.

Responsibilities:

Creating Your Listing Taking Good Pictures Detailing Your Item Choosing a Format and Price Receiving Payment Shipping Information Checking Messages Replying to a message Accepting an offer Preparing item for shipment                 Creating a Shipping Label Shipping Item Submitting Sold Items in Quickbooks

Qualifications:

Prior work experience in a non-profit organization a plus Excellent skills in the areas of organization, attention to detail, time management, define and set priorities and problem solve are required. Very strong ability to think ahead, take personal initiative, work both independently and as a team member. Excellent writing and grammar skills and general communications abilities written and verbal are required Proficiency in Microsoft Word, Excel, PowerPoint is a plus. Excellent written communication skills Familiarity with Ebay or selling items online.

Agency: Loaves, Fishes, and Computers

Position Description: The EBAY Seller will upload and sell items for LFC. Duties include creating a list of items to sell, uploading photos, choosing the appropriate price for each item, receiving payments and then shipping the item/s.
Extensive software skills are a plus but not required, as well as Internet research abilities.

Responsibilities:

Creating Your Listing Taking Good Pictures Detailing Your Item Choosing a Format and Price Receiving Payment Shipping Information Checking Messages Replying to a message Accepting an offer Preparing item for shipment                 Creating a Shipping Label Shipping Item Submitting Sold Items in Quickbooks

Qualifications:

Prior work experience in a non-profit organization a plus Excellent skills in the areas of organization, attention to detail, time management, define and set priorities and problem solve are required. Very strong ability to think ahead, take personal initiative, work both independently and as a team member. Excellent writing and grammar skills and general communications abilities written and verbal are required Proficiency in Microsoft Word, Excel, PowerPoint is a plus. Excellent written communication skills Familiarity with Ebay or selling items online.

Agency: Loaves, Fishes, and Computers

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 93901

Allow Groups: No

Volunteer: Sales & Online Marketing Manager

Position Description: Improve the lives of many Monterey County, Santa Cruz and San Benito residents and help LFC place more computers into the homes of our community that don’t have one. The Sales & Online Marketing Manager will help promote Loaves, Fishes & Computers  sales, mostly through online marketing. Promoting sales, volunteerism, and donations will be the key focus areas. Duties include learning, managing and updating Craigslist, Google Adwords, Facebook & in-house display ads as well as other related duties.

Salary: N/A, this is a volunteer position.

Responsibilities:

Help LFC get more computers into homes Help LFC attract more volunteers to meet our growing demand for our services Learn how advertise on Facebook, and Google Adwords and Craigslist Create, manage advertising on Facebook, Ebay, Google Adwords, Craigslist and other Updating/ publishing price tags Driving to local businesses, schools and other, to advertise our posters and flyers Taking pictures of LFC’s computer packages Learning about our mission and requirements Keeping the in-house display area in perfect appearance Perform other related duties as assigned.

Qualifications:

Excellent writing and grammar skills and general communications abilities written and verbal are required Prior work experience in sales is a plus but not mandatory. This can be a learning experience for the right person. Familiar with Craiglist, Facebook & other online marketing websites helpful but not necessary. Excellent customer support service abilities and commitment Excellent skills in the areas of organization, attention to detail, time management, ability to manage multiple tasks, define and set priorities and problem solve are required. Very strong ability to think ahead, take personal initiative, work both independently and as a team member, collaborate and coordinate with others

 

Agency: Loaves, Fishes, and Computers

Position Description: Improve the lives of many Monterey County, Santa Cruz and San Benito residents and help LFC place more computers into the homes of our community that don’t have one. The Sales & Online Marketing Manager will help promote Loaves, Fishes & Computers  sales, mostly through online marketing. Promoting sales, volunteerism, and donations will be the key focus areas. Duties include learning, managing and updating Craigslist, Google Adwords, Facebook & in-house display ads as well as other related duties.

Salary: N/A, this is a volunteer position.

Responsibilities:

Help LFC get more computers into homes Help LFC attract more volunteers to meet our growing demand for our services Learn how advertise on Facebook, and Google Adwords and Craigslist Create, manage advertising on Facebook, Ebay, Google Adwords, Craigslist and other Updating/ publishing price tags Driving to local businesses, schools and other, to advertise our posters and flyers Taking pictures of LFC’s computer packages Learning about our mission and requirements Keeping the in-house display area in perfect appearance Perform other related duties as assigned.

Qualifications:

Excellent writing and grammar skills and general communications abilities written and verbal are required Prior work experience in sales is a plus but not mandatory. This can be a learning experience for the right person. Familiar with Craiglist, Facebook & other online marketing websites helpful but not necessary. Excellent customer support service abilities and commitment Excellent skills in the areas of organization, attention to detail, time management, ability to manage multiple tasks, define and set priorities and problem solve are required. Very strong ability to think ahead, take personal initiative, work both independently and as a team member, collaborate and coordinate with others

 

Agency: Loaves, Fishes, and Computers

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 93901

Allow Groups: No

Volunteer: Administrative Lead

The Administrative Lead performs administrative and office support activities for LFC. Duties include receiving telephone calls, greeting and directing visitors, word processing, creating spreadsheets and filing. Manage and train the administrative assistants. Handles the cashier drawer and cashier paperwork. Reports to the Volunteer Coordinator, the Program Manager, and the Executive Director. Answers questions and delegates administrative tasks based on skill levels. Will complete higher level tasks as needed as well. Extensive software skills are a plus but not required, as well as Internet research abilities and strong communications skills.

Salary: N/A, this is a volunteer position.

Responsibilities:

Answer phones and check recorded voicemail messages. Greet visitors and determine client or donor needs. Help clients fill out Low-Income Service Applications and computer sales. Ensure all documents are properly filled and filed. Data entry. Ensure that the front office is clean; vacuuming, wiping down surfaces, emptying trash cans, checking restrooms. Conduct regular inventories or materials to be purchased. Perform other related duties as assigned.

 

Qualifications:

Prior work experience in a non-profit organization a plus Excellent customer support service abilities and commitment are required with minimum of 2 years of experience in area related to office administrative support service is a plus. Excellent skills in the areas of organization, attention to detail, time management, ability to manage multiple tasks, define and set priorities and problem solve are required. Very strong ability to think ahead, take personal initiative, work both independently and as a team member, collaborate and coordinate with others Excellent writing and grammar skills and general communications abilities written and verbal are required Bi-lingual is a plus Proficiency in Microsoft Word, Excel, PowerPoint is a plus. Excellent phone and written communication skills Familiar with Monterey County and its demographics are a strong plus. Must have reliable transportation and maintain valid driver’s license and insurance coverage. Must be able to attend weekend events as necessary.

Agency: Loaves, Fishes, and Computers

The Administrative Lead performs administrative and office support activities for LFC. Duties include receiving telephone calls, greeting and directing visitors, word processing, creating spreadsheets and filing. Manage and train the administrative assistants. Handles the cashier drawer and cashier paperwork. Reports to the Volunteer Coordinator, the Program Manager, and the Executive Director. Answers questions and delegates administrative tasks based on skill levels. Will complete higher level tasks as needed as well. Extensive software skills are a plus but not required, as well as Internet research abilities and strong communications skills.

Salary: N/A, this is a volunteer position.

Responsibilities:

Answer phones and check recorded voicemail messages. Greet visitors and determine client or donor needs. Help clients fill out Low-Income Service Applications and computer sales. Ensure all documents are properly filled and filed. Data entry. Ensure that the front office is clean; vacuuming, wiping down surfaces, emptying trash cans, checking restrooms. Conduct regular inventories or materials to be purchased. Perform other related duties as assigned.

 

Qualifications:

Prior work experience in a non-profit organization a plus Excellent customer support service abilities and commitment are required with minimum of 2 years of experience in area related to office administrative support service is a plus. Excellent skills in the areas of organization, attention to detail, time management, ability to manage multiple tasks, define and set priorities and problem solve are required. Very strong ability to think ahead, take personal initiative, work both independently and as a team member, collaborate and coordinate with others Excellent writing and grammar skills and general communications abilities written and verbal are required Bi-lingual is a plus Proficiency in Microsoft Word, Excel, PowerPoint is a plus. Excellent phone and written communication skills Familiar with Monterey County and its demographics are a strong plus. Must have reliable transportation and maintain valid driver’s license and insurance coverage. Must be able to attend weekend events as necessary.

Agency: Loaves, Fishes, and Computers

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 93901

Allow Groups: No

Volunteer: IT/Technical Support Technician

Salary:Volunteer Position


Position Description: Technical Support Technician helps LFC with client based tech support  by directly working with clients. A Tech Support Technician will diagnose the computer issue based off of client's description of symptoms. Will ensure that the repair form has been properly filled out before receiving client’s computer and after fixing it. Adheres to quality control procedures. Assists in other duties as needed.


Responsibilities:

Diagnosing computer related problems. Ensuring repair forms are properly filled out. Utilizing the local server to install software to new computer systems Testing Hardware; Printers Speakers, etc.  Following quality control procedures in order to complete the computer-refurbishing process. Perform other related duties as assigned.

 

Qualifications:

A general understanding of Windows OS 7-10 Strong ability to troubleshoot various tech support issues and work independently or as part of a team as required. Good communication skills. Some College preferred but not required. A+ Certified (or in process of becoming A+ Certified) preferred but not required. Previous floor/shop experience preferred but not required.

Agency: Loaves, Fishes, and Computers

Salary:Volunteer Position


Position Description: Technical Support Technician helps LFC with client based tech support  by directly working with clients. A Tech Support Technician will diagnose the computer issue based off of client's description of symptoms. Will ensure that the repair form has been properly filled out before receiving client’s computer and after fixing it. Adheres to quality control procedures. Assists in other duties as needed.


Responsibilities:

Diagnosing computer related problems. Ensuring repair forms are properly filled out. Utilizing the local server to install software to new computer systems Testing Hardware; Printers Speakers, etc.  Following quality control procedures in order to complete the computer-refurbishing process. Perform other related duties as assigned.

 

Qualifications:

A general understanding of Windows OS 7-10 Strong ability to troubleshoot various tech support issues and work independently or as part of a team as required. Good communication skills. Some College preferred but not required. A+ Certified (or in process of becoming A+ Certified) preferred but not required. Previous floor/shop experience preferred but not required.

Agency: Loaves, Fishes, and Computers

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 93901

Allow Groups: No